Terms & Conditions

1. Once purchased, tickets cannot be exchanged, refunded or returned and are valid on the date/time specified only.   This includes tickets for any of our Events (including thrid-party events), Long Gallery Afternoon Tea (including themed days eg. Mother's Day, Platinum Jubilee, Festive etc.), all Guided Tours and all General Admission (House & Garden and Garden only).
2. All prices are correct at the time of publishing.   However, they are subject to change without prior notice.
3. Children aged 15 or under must be accompanied by an adult at all attractions and organised events; during a school visit the teacher is in loco parentis.   Accompanying adults are responsible for supervising the children in their care at all times.
4. Visitors are reminded that for technical or operational reasons, some facilities may be removed or closed or entertainment cancelled and/or altered at any time.   Wentworth Woodhouse reserves the right to change the programme of attractions an entertainment if at any time it is deemed necessary or appropriate to do so.
5.  All attractions will remain open and events will take place whatever the weather unless weather conditions pose a health and safety risk to our visitors, staff and volunteers.   We will make every effort to reschedule tickets should we close for reasons of health and safety.
6. In the event of a cancellation or closure, Wentworth Woodhouse accepts no responsibility for travel, accommodation and any other associated costs.
7. Wentworth Woodhouse is an inclusive organisation, and we value and respect the diversity of our visitor, communities and our colleagues.   Any behaviour towards our colleagues or other visitors which contradicts this will not be tolerated and visitors will be asked to leave.
8. Wentworth Woodhouse accepts no responsibility for any personal property.
9. Photography is allowed for non-commercial private use only.