Wentworth Woodhouse Preservation Trust Privacy Policy

Introduction

At Wentworth Woodhouse one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Wentworth Woodhouse and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

Third-party ad servers or ad networks uses technologies like cookies, javascript, or Web Beacons that are used in their respective advertisements and links that appear on Wentworth Woodhouse, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Wentworth Woodhouse has no access to or control over these cookies that are used by third-party advertisers.

Third party privacy policies

Wentworth Woodhouse’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You may find a complete list of these Privacy Policies and their links here: Privacy Policy Links.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

Browsing the website

You can browse our website without giving us any information about yourself. This means that, unless you voluntarily and knowingly provide us with personal data, we will not know your name, your e-mail address, or any other information identifiable to you.

Providing us with your personal data

Certain features on our website and business operations require that you provide us with personal data, this is required to process things that you may have booked with us and needs to be retained for booking and audit purposes.

For more general contact we will explicitly ask you if you are happy for us to retain your personal information, for example, for use on our mailing list where we may tell you about Tours, Events or fundraising activity. Providing us with this information is voluntary and is only recommended if you wish to have access to this kind of information which would normally be in the form of email newsletter style contact.

At any time, you may remove your email address by opting to unsubscribe on an email promotion, this will normally be at the end of a promotional email.

Alternatively, you can send us an message via our contact form or call (01226) 351161.

Protecting your personal data

Wentworth Woodhouse treats any data that you provide us with as confidential. Your personal data is stored in our secure IT environment or if in paper form, securely locked away – this data is for use only by our company and is monitored on a regular basis to prevent intrusion or loss of data. We do not allow third parties to access any of your personal data that we have stored.

Sending information over the internet is generally not completely secure, and we cannot guarantee the security of your data when in transit therefore any data that you send is at your own risk; we have procedures and security systems in place to keep your data safe once we receive it.

How to contact us

If you have any questions or concerns relating to this privacy statement or privacy concerns in general, please use our contact form.

DigiTickets Privacy Policy

Who we are

In this privacy policy references to "we", "us" and "our" are to Wentworth Woodhouse Preservation Trust. References to "our Website" or "the Website" are to wentworthwoodhouse.digitickets.co.uk.

Information collected and its use

The information we collect via the Website may include:

1. Any personal details you knowingly provide us with through forms and our email, such as name, address, telephone number etc.
2. In order to effectively process credit or debit card transactions it may be necessary for the bank or card processing agency to verify your personal details for authorisation outside the European Economic Area (EEA). Such information will not be transferred out of the EEA for any other purpose.
3. Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).
4. Your IP Address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website.
5. Information about your device such as your web browser, screen resolution and operating system. This information is used to ensure we continue to support the different devices used by our customers.
6. Data recorded by the Website which allows us to recognise you and your preferred settings, this saves you from re-entering information on return visits to the site. Such data is recorded locally on your computer through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies, information regarding this may be found in your browsers 'help' facility.

We do not store any credit card details.

What we do with your information

Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:

1. To process your order, to provide after sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service);
2. In certain cases we may use your email address to send you information on our other products and services. In such a case you will be offered the option to opt in/out before completing your purchase.

We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing our e-mails for us. Third parties will not be allowed to use your personal information for their own purposes.

Cookie Policy

Like many websites we use cookies to store and then retrieve small bits of information on your computer when you visit. This information is used to make the site work as you expect it to. It is not personally identifiable to you, but it can be used to give you a more personalised web experience.

Some of the information stored is put there by other companies whose software we have added to the site, and this can also impact your experience of other websites you may visit after leaving ours.

If you continue to use this site without taking action to prevent the storage of this information, you are effectively agreeing to this use.

If you want to learn more about the general uses of cookies, including how to stop them being stored by your computer, please visit Cookiepedia - all about cookies.

Below is a list of the different types of cookies used on this site, and an explanation of what they are used for. If you would like any more information, please get in touch.

Cookie	Name	Expiration Time	Purpose
Shopping Basket	PHPSESSID	24 minutes	This cookie is used to keep track of what items are in a user's shopping basket.
Cookie Consent	dtAnalyticsConsent	1 year	This cookie is used to monitor the users consent for analytical cookies on our site. No user data is collected without this being enabled.
Google Analytics	_ga _ga_container-id	2 years	These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Read Google's overview of privacy and safeguarding data
	_gid	24 hours
	_gat_tracker-name	1 minute
Microsoft Clarity	_clck	1 year	These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site and how they interact with the website. Read Microsoft Clarity's Cookie Overview and Data Retention Policy.
	_clsk	1 year
	CLID	1 year
	ANONCHK	1 year
	MR	1 year
	MUID	1 year
	SM	1 year
New Relic	__cfduid	1 year	This cookie is used to collect information about visitor's experience of the site in terms of performance. This helps us to monitor that our systems are working quickly and effectively, and to identify any problematic areas. Visit the New Relic website

Your Rights

You have the right to request a copy of any information that we currently hold about you. In order to receive such information please send your contact details including address to the following address:
Wentworth Woodhouse Preservation Trust
The Mansion, Wentworth Woodhouse, Wentworth, Rotherham,
S62 7TQ

Other websites

This privacy policy only covers this website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours.